# Shipping Policy đ
We strive to deliver physical products efficiently and securely:
# Shipping Options
- Standard Shipping: Available on all physical orders with costs displayed at checkout.
- Expedited Shipping: For faster delivery, please use available options at checkout or get in touch with us.
# Fulfillment and Delivery
- Order Processing: Most orders are fulfilled on weekdays, excluding holidays. Orders placed on weekends are processed the next business day.
- Secure Packaging: All orders are shipped in secure packaging to ensure product integrity.
- International Shipping: Shipping is available to select European countries, with plans to expand to more regions.
# Delivery Issues
- Damaged Items: If your item is damaged, broken, disfigured, or melted upon arrival, please contact us with reasonable proof, and we will work with you to resolve the issue.
- Lost or Stolen Packages: We are not responsible for packages after they are handed to the carrier. Use your tracking number (if applicable) to check with the carrier. You may also want to check with neighbors or your local post office if a package is marked as delivered but not received.
- Delivery Delays: During peak times, delivery may be delayed. Late items may qualify for a partial refund unless notified of delays and cancellation options were provided.
For any further questions or specific inquiries, whether for physical or digital products, please contact our support team. We are committed to ensuring a positive experience with all our products.
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